Shipping policy
SquishCube™
Shipping Policy
Last updated: June 17, 2026
Shipping Policy
We aim to get your SquishCube™ to you as quickly as possible. Here is everything you need to know about how we ship.
Processing Time
Orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays are processed the next business day.
Shipping Times
We ship globally. Estimated delivery times from dispatch are:
• United Arab Emirates: 5–10 business days
• Middle East & GCC: 7–14 business days
• Europe & North America: 10–20 business days
• Rest of World: 14–25 business days
These are estimates only and may vary due to customs clearance, courier delays, or other factors outside our control.
Free Shipping
We offer free standard shipping on orders over the threshold displayed at checkout. This threshold may vary by region.
Tracking Your Order
Once your order is dispatched, you will receive a shipping confirmation email with a tracking number. Please allow 24–48 hours for tracking information to update.
Customs & Import Duties
International orders may be subject to customs duties, taxes, or import fees levied by the destination country. These charges are the responsibility of the customer. SquishCube™ is not responsible for delays caused by customs.
Lost or Delayed Packages
If your package has not arrived within the maximum estimated delivery window, please contact us at support@squishcube.com with your order number. We will investigate and work with you to resolve the issue.
Incorrect Address
Please ensure your shipping address is correct at checkout. SquishCube™ is not responsible for packages delivered to an incorrect address provided by the customer.
Questions?
Reach us at support@squishcube.com.